3 simple questions to simplify success

1. What do you do (that gives you joy, because why bother if it doesn’t bring you joy)?
2. Who cares about what you do?
3. How do you get to who cares?

That's it - three essential, monumental questions for every entrepreneur. Whether you’re a hairstylist or a blogger, a lawyer or a widget seller, it’s the simplest questions that will illuminate the way. I’ve been using this inquiry strategy for years to build businesses and it never fails to light up what the top priorities are.

Like most simple things, you have to examine each question from every angle to fully glean its elegance and power. No matter what stage of growth your company is in, the answers to these questions should drive your daily actions.

Let’s use a hairstylist for example. {I happen to think hair stylists are seriously powerful citizens. You want to firmly plant an idea in the minds of thousands of people? Tell a hairdresser. He or she has the rapt attention of dozens of people a week. Salons are hotbeds of news and inspiration.} Back to success...

ROLE PLAY WITH A HAIR STYLIST

YOUR PRODUCTS + SERVICES. Most entrepreneurs actually “do” more than they perceive. Examine the benefits and the unintended positive consequences of what you give or make. Look for the deeper meaning of the result of your work.

1. What do you do (that gives you joy)?
Stylist says: “I cut hair.”
Me: No, really, what do you do?
Stylist: “I make people feel beautiful.”
Me: Uh huh. You’re getting it.
Stylist: “I’m a healer who happens to give highlights.”
Me: If you say so, then BINGO!

YOUR MARKET. Pay careful attention to who you actually attract ... how do the people who buy your services or use your content/product see the world, what do they read, where do they shop, who do they listen to, what are their values?

2. Who cares about what you do?
Stylist: “Humans with hair.”
Me: Could you be more specific?
Stylist: “Women...People who want to look great...Women between 20 and 50 who want the best possible cut and colour for under $100 ... and like to talk about personal growth and baking.”
Me: Excellent. That is YOUR market. And the only market you need to care about is your own.

MARKETING TO YOUR MARKET. Effectively accessing your audience means that you’re reaching as much of your market with the least amount of effort. Quality + Quantity + Leverage. Repeat that to yourself before you spending a dime on marketing. Look for leverage points, vocalizers, mavens, influencers to spread the word for you ... from the right trade show or celebrity, to the local socialite or class president.

3. How do you access who cares?
Stylist: “With business cards and an ad in the yellow pages.”
Me: Is that how the majority of YOUR market comes to you?
Stylist: “I get my very best clients by word of mouth referrals.”
Me: Whose word brings you YOUR market?
Stylist: “Becky the Realtor tells everyone. Janice is a total maven, she’s sent me at least ten clients. And Josie with the bakery and the flaming red bob ... she’s so well connected.”
Me: Great. Give them each a free hair cut and a stack of business cards.

The formula for success is usually so simple it takes some time to really see it. The answers may take a while to find. Keep peeling back the layers until you come to the most elegant truth. Because the truth is what works. Simple.

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  • Danielle,
    These are words of wisdom. I am at place in my life, where I'm trying to determine what my product is.
    We could call it the mid-life whatsy-whos-its.
    After 20 years of marketing, sales, advertising and being a writer and an artist as well, I find myself looking at my strange bag of tricks and not knowing what to call it.
    Where would you recommend someone in my situation search out information so that I could determine my next steps?
    Being completely fearless, I will only say no to something hideously boring.
    So enjoy your writing!
    Thanks,
    Jill
  • Hey Jill! I had the same problem as an artist too -- haha, I STILL have the same problem but I find that something that helps me frame my "brand" is to ask people (friends and people who've worked with me) what my "vibe" is. I got this suggestion from a business contact of mine and some of the answers were surprising and some of them were very revealing. This one woman said I was a young person with a wise soul, for example. I was really touched and it made me realize that I listen to people a lot more than most people my age (early twenties). Seems to be a strength that has helped me a lot in my work!

    It might not solve ALL your problems but it might be a good start!
  • Love this! it's a great companion to a post I read earlier on defining your target market from Itty Biz: http://ittybiz.com/identifying-your-target-mark...

    Thanks for the simple advice!
  • Perfect way of explaining how to reach a target market...thank you :-)
  • Megan DaGata
    Again your perspective is inspiring. Now as a girl who would love to know the answer to these questions in her own life...I have much to write, think and ponder.
  • great questions that will make you go deep to the ground truth. The only challenge is that most of us will not go that deep with ourselves. I'm going to do these questions with someone and I like Erin's idea of doing them with a Mastermind group.
  • I love it. This is simple it's awesome. I heard about your through Kelly Diels in when I interviewed for a podcast called interviews with up and coming bloggers that I've started. I can see why she spoke so highly of you :)
  • Love it! Elegantly simple.
  • Fantastic questions, Danielle, and even better examples. Loved them!
  • LifeBlazing
    Holy Trinity! This has the lifting power of Rapunzel's braids :-)

    I am so strongly drawn to your work and your words, Danielle... which makes me especially curious about your answer to #2? Well, all of them, actually. As a newer reader here, please pardon me if your answers to these questions are somewhere obvious. Could you direct me to them?

    So grateful for the light you shine,
    Erika
  • MY answers to the questions? Hmmm. THAT's a good idea. I'll get on that.

    xo
  • The truth will set you free.....
    I have forwarded a link to this to my Mastermind group and challenged them to do this with me next week, and I plan to see if this could be adapted for our BNI group as well. So insightful. Thank you for your inspiration!
    Enjoy the day!
    Erin
  • It's always useful for me to go back to basics and ask the simple questions. Gets right to the heart and focusses the mind. Allows me to clear the clutter and inspires me to take action. Thanxxx
  • This was great. Simplified, but powerful and I get it! Yes!
  • I remember these questions from our Fire Starter session; they are awesome. AND I Love your last bit on catering to the people who give you the most referrals. I definitely have a handful of clients who have brought me the largest percentage of my referrals. A hair cut from me would probably send them running but free coaching or even a gift and a handwritten card just went to the top of my TO DO list. THANKS.
  • yes yes -- cater to the ambassadors. love love.
  • Such beauty in the way you state that. Seems obvious, but most of us forget to think about it in simple terms. My favorite is part 3, which is what I do best: Evangelize.
  • Ha!

    So we have creating a vision for your career with question 1, defining your target with question 2 and establishing your communication channels with question 3. That's a lot to get from 3 simple questions :)

    Eduard
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